BOARD OF DIRECTOR

Karen Rosales is the President and Chief Executive Officer of Arlington Community Federal Credit Union.

With over 30 years of experience in the financial services industry, Karen has served in various executive roles throughout her career. In her eight-year tenure as CEO, Karen has guided the strategic direction, service delivery, and operational efficiency of ACFCU to include field of membership expansion, development of mortgage and business services programs, and a focus on innovation and digital strategy. In her previous position as the organization's COO, she navigated the credit union through significant change, including cultural transformation, branch expansion, development of a “Remarkable Service” strategy, and implementation of a project management culture.

Prior to coming to ACFCU, Karen held executive level positions in marketing, retail delivery, and operations at three Washington, DC-area credit unions. She has served as a mentor to female colleagues throughout her career and is proud to lead a diverse workforce and a 61% female leadership team.

Karen holds a BSBA in International Business and Marketing from American University's Kogod School of Business. She is a 2013 graduate of Leadership Arlington’s Signature Program and has served on numerous industry and community non-profit boards throughout her career. She currently serves on the boards of Callahan & Associates, and Kitchen of Purpose in Arlington, VA.

In her personal time, Karen volunteers as a mentor with Generation Hope, a nonprofit that empowers teen mothers and encourages them on their journey to obtain a college degree. Karen is fluent in Spanish and enjoys exploring the country on her road bike. She and her husband, Fernando, live in Arlington and have two adult children.

Arlington Community Federal Credit Union is a not-for-profit financial cooperative with $500 million in assets. Located in Arlington, VA, the credit union serves 23,000 members who live, work, worship or attend school in Arlington County, the City of Falls Church, the City of Alexandria, and Fairfax County.